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Occupant Requests Made Easy

Where Simplicity Meets Efficiency in Managing Occupant Requests

Book a demo

What is Solve and How it Works

Report a Problem Instantly

Solve is a platform that enables users to report issues in their workspace in less than five seconds without app installation or login.

Map and Categorise Issues

Each request is automatically logged and visualised on a heatmap, allowing building managers to easily identify problem areas and prioritise tasks.

Automate Workflows

Pre-assign the priority level and the responsible user group for each type of issue or request, ensuring effective and efficient responses.

Receive Notifications in Real Time

Building and facility managers receive instant notifications in real time for reported issues, ensuring prompt action and effective communication.

Analyse and Improve

AI-powered analytics provide actionable insights into recurring requests and operational inefficiencies, helping companies make data driven decisions to improve service quality.

Report a Problem Instantly

Solve is a platform that enables users to report issues in their workspace in less than five seconds without app installation or login.

Map and Categorise Issues

Each request is automatically logged and visualised on a heatmap, allowing building managers to easily identify problem areas and prioritise tasks.

Automate Workflows

Pre-assign the priority level and the responsible user group for each type of issue or request, ensuring effective and efficient responses.

Receive Notifications in Real Time

Building and facility managers receive instant notifications in real time for reported issues, ensuring prompt action and effective communication.

Analyse and Improve

AI-powered analytics provide actionable insights into recurring requests and operational inefficiencies, helping companies make data driven decisions to improve service quality.

watch how it works

Try it Now - Submit Request

Experience Solve in Action: Scan the QR Code to Submit a Request Now!

The Perfect Solution for

Workplace & Facilities Management

Efficient Request Submitting: Anyone Can quickly submit a request without needing an app - Just Tap or Scan the Solve Tag

Streamlining Issue Tracking: Facility Managers can track and address issues in the workplace using the Solve dashboard

Data-driven Decision Making: Heatmaps and analytics help uncover trends and address systemic issues

Multi-Tenant Office Buildings

Streamlining Issue Reporting: Tenants can quickly report issues without needing an app, improving satisfaction and response time

Efficient Issue Resolution: Property Managers can track and address issues faster using the Solve dashboard

Increased Tenant Retention: Proactive issue management fosters trust and long-term relationships with tenants.

Co-working Spaces and Serviced Offices

Enhanced Productivity: Anyone can submit requests and report issues, with minimal disruptions allowing the community managers to react swiftly

Smart Asset Management: Transform shared office assets into smart assets for better utilisation

Real-time Insights: Identify recurring issues through heatmap data and dashboards

Student Accommodation

Quick Maintenance Requests: Students can report problems directly through simple Solve tag scan

Manage Efficiently and Effectively: Highest level of automation in the ticket workflows eliminates any bottlenecks

Data-driven Insights: Heatmaps and real time insights help uncover trends and address systemic issues

Hotels & Holiday Homes

Personalised Concierge Style Experience: Guests can report issues during their stay without requiring access to external apps

Operational Efficiency: Staff can handle any requests or issues across the property without delays

Maintenance Optimization: Centralized issue tracking helps owners manage multiple properties seamlessly and cost-effectively

Workplace & Facilities Management

Efficient Request Submitting: Anyone Can quickly submit a request without needing an app - Just Tap or Scan the Solve Tag

Streamlining Issue Tracking: Facility Managers can track and address issues in the workplace using the Solve dashboard

Data-driven Decision Making: Heatmaps and analytics help uncover trends and address systemic issues

Multi-Tenant Office Buildings

Streamlining Issue Reporting: Tenants can quickly report issues without needing the app, improving satisfaction and response time

Efficient Problem Resolution: Facility Managers can track and address issues faster using Solve dashboard

Increased Tenant Retention: Proactive issue management fosters trust and long-term relationships with tenants.

Co-working Spaces and Serviced Offices

Enhanced Productivity: Anyone can submit requests and report issues, with minimal disruptions allowing the community managers to react swiftly

Smart Asset Management: Transform shared office assets into smart assets for better utilisation

Real-time Insights: Identify recurring issues through heatmap data and dashboards

Student Accommodation

Quick Maintenance Requests: Students can report problems directly through simple Solve tag scan

Manage Efficiently and Effectively: Highest level of automation in the ticket workflows eliminates any bottlenecks

Data-driven Insights: Heatmaps and real time insights help uncover trends and address systemic issues

Hotels & Holiday Homes

Personalised Concierge Style Experience: Guests can report issues during their stay without requiring access to external apps

Operational Efficiency: Staff can handle any requests or issues across the property without delays

Maintenance Optimization: Centralized issue tracking helps owners manage multiple properties seamlessly and cost-effectively

See pricing & features

We’re a Facilities
Management Awards 2025 Finalist!

Recognized for excellence in the industry.
Learn More

Solve at a Glance

Solve has all the analytics in one simple-to-use dashboard. Our AI-powered software offers easy-to-read insights, reports, graphs and maps showing what needs attention and highlighting problem areas.

Analyse Reports

Get real insights and helpful tips on how to improve your occupant experience and operations
Find Out More

Visualise Problems on a Heatmap

Track problems and identify hotspots to resolve issues before they become problems
Find Out More

API Integration

Solve can seamlessly integrates with your existing software but is equally powerful as a standalone solution
Find Out More

Save Time, Increase Your Teams' Productivity and Reduce Interruptions

We often underestimate the impact of small inconveniences on our daily productivity.
People are your most valuable asset. Invest in their success!

Reduce Wasted Time

Increase Staff Retention

Save 5800 Hours Per Year Per 100 Employees

Read more

Increase Productivity

Increase Office Attendance

What Our Clients Say

"Hereworks Solve has completely transformed the way we handle issue reporting. The real-time notifications and heatmaps make it easy to prioritize and resolve problems efficiently."

Shane
Contracts Manager
"We have been using the solve system for about 5 months now and it has been an absolute game changer. It is so simple and straightforward to use, even with the language barrier. The app itself is easy for the staff to navigate, and the weekly analytic reports give me a summary of the issues and how quickly they were resolved."
Róisín
General Manager

Manage Requests on the Go

Mobile first design that caters to busy building managers

Keep track of your tickets easily

Receive instant notifications

Communicate back to your users

book a demo

Case Studies

Facility management

Facilities & Workplace: Delivering a Helpful and Frictionless Work Environment and Effective Facilities Management

Elevating the workplace experience and increase the occupant satisfaction with Solve

Learn more
Co-working

Coworking & Serviced Offices: Building an Inclusive Community Through Smart Spaces

Transforming your spaces into smart spaces for your community with Solve

Learn more
Property management

Property Management: Improving Occupant Experience in Multi-Tenant Office Buildings

With Solve you can eliminate all the barriers between you and your tenants

Learn more
Facility management

Facilities & Workplace: Delivering a Helpful and Frictionless Work Environment and Effective Facilities Management

Elevating the workplace experience and increase the occupant satisfaction with Solve

Learn more
Co-working

Coworking & Serviced Offices: Building an Inclusive Community Through Smart Spaces

Transforming your spaces into smart spaces for your community with Solve

Learn more
Property management

Property Management: Improving Occupant Experience in Multi-Tenant Office Buildings

With Solve you can eliminate all the barriers between you and your tenants

Learn more
learn more

The Human Centric Approach to Smart Buildings

Manage requests and issues effectively to deliver a high-end customer experience
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