Managing a coworking or serviced office space with diverse tenants can be complex—different types of clients sharing common resources, the need for flawless service delivery, and the challenge of tracking requests through multiple channels can create inefficiencies.
Effortless Client Requests: Clients scan a Solve tag to easily request services like AV connectivity assistance or maintenance, through an app-free, user-friendly interface. They can even track the status of their requests in real time.
Streamlined Team Operations: Requests are automatically routed to the appropriate staff member, who can update progress directly in the system. Managers monitor all requests and SLA compliance through intuitive mobile apps and cloud-based dashboards, ensuring nothing falls through the cracks.
Data-Driven Insights: Analyse trends, track common issues, and optimise resource allocation. Solve’s powerful analytics help you identify recurring problems, plan improvements, and enhance the overall coworking environment.
A seamless and efficient experience for clients, empowered teams who can respond to issues swiftly, and data-driven decision-making for managers. Transform your operations with Solve.
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We have been using the solve system for about 5 months now and it has been an absolute game changer. It is so simple and straightforward to use, even with the language barrier [faced by our tenants]. My residents scan the QR code, tick a box, add some notes/photos if needed, and if goes directly to my head of maintenance, who can then prioritise the job and mark it done when completed, it’s very time efficient. The app itself is easy for the staff to navigate, and the weekly analytic reports give me a summary of the issues and how quickly they were resolved.
Elevating the workplace experience and increase the occupant satisfaction with Solve
Tracking guest requests and maintenance issues is time-consuming and inconsistent
Managing students requests effectively and efficiently with Solve
Elevating the workplace experience and increase the occupant satisfaction with Solve
Tracking guest requests and maintenance issues is time-consuming and inconsistent
Managing students requests effectively and efficiently with Solve
